Personal Data Protection Notice (KVKK)

Data controller

Aref Soğutma Sistemleri Dış Tic. Ltd. Şti. acts in the capacity of data controller within the scope of Law No. 6698 on the Protection of Personal Data (KVKK).

This disclosure notice has been prepared for the purpose of providing information regarding personal data processed through the website, communication channels, and quotation and service requests.

Personal data processed

Name, surname, telephone, e-mail, company name, position information, address, the content of requests and messages, and information relating to the quotation or service process may be processed.

In the use of the website, technical records such as IP address, browser information, device information, visit dates and cookie data may also be processed.

Purposes of processing

Personal data is processed for the purposes of responding to communication requests, carrying out quotation processes, providing products and services, planning technical service, managing customer relations and fulfilling legal obligations.

In addition, personal data may be used to improve service quality, to evaluate requests and complaints, to carry out security processes and to ensure business continuity.

Method of collection and legal grounds

Personal data may be collected through website forms, e-mail, telephone, face-to-face meetings, contractual processes and digital communication channels.

The data is processed on the basis of the establishment or performance of a contract, the fulfilment of legal obligations, legitimate interest, explicit consent and the other legal grounds provided for by law.

Transfer

Personal data may be shared with authorized public institutions, business partners, suppliers and service providers for the purposes of fulfilling legal obligations, carrying out service processes and providing the technical infrastructure.

In the event of a transfer, the necessary technical and administrative measures are taken to ensure data security.

Retention period

Personal data is retained for the period required by the purpose of processing and for the statutory retention periods provided for in the relevant legislation.

Data whose retention period has expired is deleted, destroyed or anonymized in accordance with the relevant legislation.

Your rights under the KVKK

Within the scope of Article 11 of the KVKK, you have the right to learn whether your personal data is being processed, to request information if it has been processed, and to learn the purpose of processing and whether it is used in accordance with that purpose.

In addition, you may request the correction of data that has been processed incompletely or incorrectly, its deletion or destruction within the framework of the conditions provided for in the legislation, notification of these actions to third parties to whom the data has been transferred, and the other rights specified by law.